Thank you for your purchase! Your transaction has been completed, and a receipt for your purchase and download instructions, if applicable, have been emailed to you.
If you are a new client, please check your email you entered during the purchase process for directions on how to access the Helpdesk and begin using our services. To begin using the Helpdesk, please log in here.
If you paid with PayPal, you may log into your PayPal account at www.paypal.com to view details of this transaction.
If you have purchased a telephone consultation, you will be contacted within 24 hours with available times (if you do not get an e-mail, please contact us ASAP!). Please contact [email protected] if you have any problems or questions.
When Will You Get Your Personalized Sleep Plan®?
Quality is very important to us and we know it’s important to you, too. Because we have a limited number of sleep consultants and many families in need, we can only take a limited number of new clients each week (we are only human!). Personalized Sleep Plans are completed within 2-4 business days from when we receive your history, on average, depending on demand and day of the week (see table below for estimates).
In a hurry? We offer expedited processing for a one-time non-refundable fee of $39. Please log in to your Helpdesk account and click “Purchase Services” to pay for expedited processing or contact us and we’ll be happy to help!
|History Submitted By 5pm EST On…||Estimated Delivery Date|
|Monday||Wednesday or Thursday|
|Tuesday||Thursday or Friday|
|Wednesday||Friday or Monday|
|Thursday||Monday or Tuesday|
|Friday||Tuesday or Wednesday|