Specializing in Sleep and Feeding Schedules, Sleep Training Baby, Night Weaning, and More!
For nearly 15 years, your baby sleep consultant team has sent over
Personalized Sleep Plans®. Yours could be next!
If you long for a good night’s rest, your baby or toddler is waking in the middle of the night, and you are wondering how to get baby to sleep through the night and take longer naps, you are not alone. Tens of thousands of families worldwide visit The Baby Sleep Site each month to find the baby sleep help they need and we’ve been here to help for nearly 15 years now since 2008.
With the help of our trained, expert baby sleep consultants, there is no need to wade through stacks of baby sleep books or to struggle unsuccessfully to help your child sleep. Our team will create a Personalized Sleep Plan that’s guaranteed to help your toddler or baby learn good sleep habits, be put to sleep easier, and stay asleep.
Our team of caring, compassionate baby sleep consultants and toddler sleep experts are at your disposal to ask and answer any questions you may have as you’re sleep training baby such as: What are your goals for your child’s sleep? What can you do RIGHT NOW to help your family sleep better? What sleep training method is right for your baby’s temperament and should you leave the room? How many night feedings are reasonable? Are your expectations realistic? We guarantee you judgment-free, personalized, and holistic support tailored specifically to your child’s personality and your parenting style. A Personalized Sleep Plan®, a detailed guide with specific action steps created just for your family, helps you take the guesswork about what to do next.
Because we know you have a busy schedule, we make it convenient and easy for you to communicate with our baby sleep consultants by offering support in various ways designed to suit just about every situation and budget. Don’t drag yourself through another sleepless night or another bleary-eyed day. Instead, get the sleep help you need right now with The Baby Sleep Site!
Better Sleep as Easy as 1-2-3!
Select a services package that
suits your style of
communication and desired
level of support then receive an
e-mail with login credentials
and a link to book your phone
consultation (if applicable).
Log in to your Sleep Helpdesk
account and complete an online
questionnaire that takes ~20
minutes (not necessarily in one
sitting), and book your phone
call (if applicable).
Connect with your dedicated
Sleep Consultant, receive your
Personalized Sleep Plan®, and
implement your plan with help
and support along the way.
Quick Win Option
- Express Sleep Plan®
- Day-by-Day Action Plan
- 1 email conversation with a sleep consultant
- 5-minute survey
- Immediate access to Express Sleep Plan®
- 2 business day turn around for email conversation
- Personalized Sleep Plan®
- Holistic analysis and personalized schedule with day-by-day action plan
- Dedicated Expert Sleep Consultant
- 4 email conversations throughout journey
- Periodic sleep log analysis as needed
- 30-minute online lifestyle introduction
- 2 business day turnaround for Personalized Sleep Plan® and email conversations
- Personalized Sleep Plan®
- Holistic analysis and personalized schedule with day-by-day action plan
- Dedicated Expert Sleep Consultant
- Ongoing sleep log analysis
- Same-day advice, support, and plan adjustments
- 60-minutes phone time
- 30 days of unlimited email conversations
- 30-minute online lifestyle introduction
- 2 business day turn around for Personalized Sleep Plan®
- Support includes weekends!!!
*Option to work directly with our founder, Nicole Johnson
Our Promise to Your Family
Sleep deprivation is a bad thing for both you and your baby. At The Baby Sleep Site, we know it can be confusing, intimidating, stressful, and frustrating to establish healthy sleep routines with a little one. When your family works with one of our sleep consultants, you’ll know that you’re not in it alone and that the solutions you’ll be recommended are unique to your family and don’t include dangerous sleeping pills or medications, but rather holistic remedies. We know each family is unique, so we don’t use a one-size-fits-all approach to helping to solve your family’s sleep issue. Our clients also don’t need to be concerned about our sleep treatments as we only recommend safe, holistic, affordable, and effective sleep solutions.
We guarantee our support. We pledge to give you all of the holistic, personalized help that you need for as long as it takes to meet your sleep goals. You’re just a few clicks away and we look forward to serving your family soon!
I really want to thank The Baby Sleep Site® for being an amazing resource of help, providing comfort and a solution. I have shared the site with many of my friends who have since had babies and are dealing with similar sleep issues. The more you talk about it, the more you realize that most babies have sleep problems!I really wanted to share my personal story with you because I didn’t know there was a solution for me out there, and I hope this may help someone. We have recently transitioned to a toddler bed, and some issues are creeping back up again with our bedtime routines and night wakings. However, I am not worried about losing my mind, because I know exactly where to turn!!
When my daughter hit the 10-month mark, I was so sleep deprived I could barely remember my own name. I was spending an average of 8 hours a day rocking her to sleep, and I was starting to feel more than a little sorry for myself. I had tried so many different sleep training techniques and strategies without success, but before I resigned myself to a lifetime without sleep, I decided to reach out to Nicole to see if she could help me. I had already learned so many fabulous tips and tricks from The Baby Sleep Site, and after reading about Nicole’s sleep struggles with her own son, I decided to take the plunge and purchase a personalized sleep plan. And I’m so glad I did. Nicole worked with me to come up with a solution that I was comfortable with, and was on the other end of my computer cheering me on every step of the way.
I’d done a lot of research and an Express Sleep Plan from The Baby Sleep Site seemed like a good starting place for us. The initial investment cost me less than a dinner out. I was nervous and concerned that it would be like all the other recommendations and either impossible to implement or would force us to make changes we weren’t comfortable with doing. We implemented the plan that night and started seeing marked progress right away. In just two weeks, we went from our daughter being up four times a night to just two. Then we successfully moved her wake up time from 5:30 a.m. to 7 a.m. at the earliest.
Before finding The Baby Sleep Site, I was stuck in frustration and confusion on what way was best, how to implement sleep training successfully, and honestly, listening to everyone around me who didn’t have sleep problems thinking “Where did I go wrong?” The Baby Sleep Site assured me that I was a good mom but my daughter’s temperament was more sensitive than other children’s; not a bad thing, just needing a different approach! It was refreshing to hear that and to implement a plan that ACTUALLY WORKED.We have had wonderful success with the sleep plan that you gave us! THANK YOU SO MUCH!! Brynlee has been going to sleep like a champ and also taking naps every day!! It is amazing!! Thank you again and I really appreciate how much you have helped our family!! It has given us our evenings back and we could not be more grateful!
Your advice and feedback worked WONDERS! Our little Sammie took a few weeks to adjust but just as you suspected, once that 3rd nap was dropped her naps did a 180! Each of her 2 naps range between 1 hour and 1.5 hours and are happening like clockwork now! She is no longer fighting them and she seems well rested, is ready to play and chat the day away upon waking up! So THANK YOU again! I’m so happy I made this investment and really appreciate your kind words. I was a little nervous that sleep training was going to leave me feeling inadequate as a mother and like I wasted money, but it was just the opposite; I felt very empowered and felt this was well worth the investment! I’m very grateful that I found this site! Thanks again! Now I’m off to bed myself:)
I feel like I owe you an apology for doubting your mastery in turning an insomniac child into a sleeping angel.Guess what? He just went to sleep on his own in 5 minutes with hardly any tears at all!! Last night was much better he slept from 7 until 1.30 and when he woke at 4 he managed to go back to sleep on his own after 25 minutes.It’s interesting that you were saying I was effectively holding him back (in a more polite way of course). Anyway, I just wanted to share an update and say a big thank you. I’ll keep you updated though and if I have another baby I am definitely buying a preventative sleep plan at 4 months to prevent this from happening again!!
Nicole’s online consultations were so helpful! As the mother of twin girls, I knew I was in need of help after a weekend away at my in-laws with many wake-up calls from the babies. I didn’t know what the problem was. Maybe one baby was dropping her binky which was making her cry, and in turn, waking the other? Maybe one was hungry? Maybe, even at five months, they were already manipulating me and just wanting to hang out?! The great thing about Nicole’s email consultation service is that you can send her an email at any hour. (And with twins, it will most likely be the wee hours of morning!) Nicole responded promptly and her responses were tailored to my specific needs. Best of all, her prices were really reasonable. They are now 22 months old and sleep 11 hours a night EVERY night! I would highly recommend Nicole’s service if you are in need of some personalized sleep help for your twins!
I was hesitant to ask for your ‘non-free’ help but I guess sleepless nights and the many discussions with my husband were a good motivator. I am a first-time mom and struggled for 11 long months with my son’s sleep. I finally reached out and followed your advice 100%, and after four nights he was SLEEPING THROUGH THE NIGHT!!!! Now I recommend your site to all the moms I meet. I feel so good about finally committing to your advice and about teaching my son that it’s a great thing to go to sleep on your own. I am so happy to know that I overcame this challenge and that my son is also benefiting from it. I sincerely thank you and wish you the best with your business. What a great way to earn a living: by helping parents with such a delicate and important topic such as baby sleep. I wish you many successes!”
After reading every “no cry” book out there, and to no avail, I began scouring the internet looking for sleep help. Only after I paid for and was disappointed by three different services, did I find Nicole and I decided that The Baby Sleep Site was the place for my baby and me. I really appreciate Nicole’s approach, and I would call it much more flexible and “baby friendly” than other consultants. I have received peace of mind, encouragement, and praise time and time again. Nicole goes above and beyond what is required, and with a very personalized and compassionate approach. Thank you for everything Nicole!
I just wanted to thank you for all the advice you sent my way. Matthew is now fully night-weaned and life in our house is very different. The day after he slept through the night the first time he suddenly emerged as an intelligent, adorable, independent little boy. This is a far cry from the clingy, needy person he was just 4 days ago. You made a huge difference in my life – thank you so very much.
Frequently Asked Questions
How Does the BASIC SLEEP SUPPORT PACKAGE Work?
After purchasing, you will receive an email with your Helpdesk login information. After logging in, complete the brief survey, tap the "Submit" button, and your Express Sleep Plan® will be ready for you immediately! Your plan will always be available to you within your Helpdesk dashboard as well.
In addition, your purchase includes one email conversation with a sleep consultant. An “email conversation” is just as it sounds…a few back-and-forth exchanges within a day or two between you and your sleep consultant. When you need support or have questions, simply login to your Helpdesk account and create a support ticket. You will provide your sleep consultant with more details about your situation, and questions to further customize your plan. Your follow-up email conversation is valid for six (6) months after your purchase date. Should you ever need additional conversations to resolve an issue or discuss a new issue, add-on options are available to you in the Helpdesk starting at $59.
The Express Sleep Plan®, the plan included in our Basic Sleep Support Package, is designed for children 4 months of age and older, who are in good overall health and not born more than 4 weeks prematurely.
This sleep plan incorporates over 14 years of experience and is customized, however, if your baby is younger than 4 months, has health issues or developmental delays, or if you feel you have very specific considerations where a completely personalized plan is needed for any reason, please purchase a package which includes our Personalized Sleep Plan® (our Advanced or Premium Sleep Support Package). This will put you in touch with an expert consultant who will craft a Personalized Sleep Plan® specifically created for your family.
How Does the ADVANCED SLEEP SUPPORT PACKAGE Work?
After you purchase your Advanced Sleep Support Package, you will automatically receive the details for logging into your Helpdesk account. After logging in and adding your child/children to your account, click on "Sleep History" to complete and submit your online Lifestyle Introduction questionnaire. This online questionnaire will guide you through detailed questions so that you can easily provide us with the information your dedicated sleep consultant needs to provide you with a holistic Personalized Sleep Plan®. The online Lifestyle Introduction typically takes approximately 30 minutes to complete and not necessarily all in one sitting (autosaves as you click ‘Next’).
In addition, your purchase includes four (4) email conversations with your dedicated expert sleep consultant. An “email conversation” is just as it sounds…a few back-and-forth exchanges within a day or two between you and your sleep consultant. When you need support or have questions, simply login to your Helpdesk account and create a support ticket. Your follow-up email conversations are valid for six (6) months after your purchase date. This gives you plenty of time to go at your desired pace and the flexibility to save some of your email conversations for future sleep issues that may arise. Should you ever need additional conversations, add-on options are available to you in the Helpdesk starting at $59.
How Does the PREMIUM SLEEP SUPPORT PACKAGE Work?
The Premium Sleep Support Package is our maximum support option and comes with a 60-minute virtual conference, a Personalized Sleep Plan®, and 30 days of unlimited email conversations.
After you purchase your PREMIUM SLEEP SUPPORT PACKAGE, you will receive an e-mail with details for logging into your Helpdesk account and another e-mail with a link to schedule a call with one of our experts.
Virtual conference appointments are via telephone or Zoom and are typically available within 2-5 business days and special arrangements can sometimes be made for Saturdays and/or after-hours. If you are worried we don't service your time zone, don't worry -- we regularly work with parents worldwide and will find a time that works for you and your family!
As part of the getting-to-know-you process, you will need to complete an online Lifestyle Introduction questionnaire that takes approximately 30 minutes which your expert pediatric sleep consultant will thoroughly review. Your sleep consultant will do a complete assessment of your baby’s sleep and development, milestones, the techniques that have or haven’t worked in the past, any potential changes in your little one’s life, and your concerns, to best assess a course of action that will be the best fit for your family.
As part of your package, your sleep consultant will prepare a Personalized Sleep Plan® specifically for your family. Once your plan is sent to you, your 30 days of unlimited emailing will start. This means that you can email as often as you need whether it’s once a week, every day, or even a few times per day for 30 days. We are here for you every step of the way! Responses are given as promptly as possible, within 24 hours or faster, depending on time of day and respective time zones, including limited weekend responses. Should you ever need additional support after your 30 days are over, we’ve got you covered! Additional add-on options are available starting at $59.
Your package is good for six months from the date of purchase before you get started. Once your package starts, unlimited emailing can be paused once per package for a maximum of 4 weeks in the event of illness, traveling, etc. Please discuss any special circumstances with your expert sleep consultant, and we will strive to accommodate you. We know life happens!
I’m Breastfeeding – Is the Sleep Help You Offer Breastfeeding-Friendly?
Absolutely! With babies, the connection between a full belly and sleep is pretty obvious, but sometimes this connection needs extra attention, especially with breastfed babies. All of our sleep consultants provide breastfeeding friendly advice and we also have lactation consultants on our team who can help with more complicated issues such as low supply, over supply, tongue tie, reflux, colic, questions about returning to work, and weaning. We’ll work together to ensure that your breastfeeding goals are met while still achieving the best sleep possible for you and your family.
Will You Just Tell Me to Let My Baby or Toddler Cry It Out Like Other Sleep Trainers or Programs?
Absolutely NOT! In fact, I would estimate that 95% or more of our clients do NOT let their child cry it out and if it’s not part of your philosophy as a parent, we won’t recommend it (it won’t work anyway). While we can't promise zero crying (after all, they are young children!), we do understand the importance of limiting crying as much as possible and offer hands-on teaching methods. Even parents who have tried Cry It Out and weren’t able to get it to work often come to us for gentler solutions. If you do want to try cry-it-out (or some variation), we can help you formulate a plan that you can get on board with and, most importantly, stick with! There are many strategies out there and we customize one just for your family and your unique situation.
One thing we hear from families who have worked with other sleep consultants before finding us is that once the other sleep consultant's one-size-fits-all method didn’t work, they were out of ideas. Keep in mind that some sleep consultants go through just days or weeks of training. We have over 14 years of experience with tens of thousands of families. We understand that each baby is truly unique and thus we utilize many different methods that fit different personality types.
Would you like to learn more about our methodologies and philosophies before you get started? Please set up a free 15-minute evaluation TODAY!
When Can I Expect a Response?
Quality is very important to us and we know it’s important to you too!
Express Sleep Plans®, as included with the Basic Sleep Support Package, are generated immediately, no waiting!
Personalized Sleep Plans®, as included in our Advanced and Premium Support Packages, are created just for you, by one of our seasoned experts, and are usually completed within two business days, on average, depending on demand.
Email conversations in our Advanced Support Package are answered within a day, including on weekends. Otherwise, all other email conversations are usually answered within two business days, on average.
If you are in a hurry, we offer expedited processing for a one-time non-refundable fee of $39 USD available as an add-on during checkout or when logged into your Helpdesk account.
What Age Children Do You Help?
It is never too early or too late to teach healthy sleep habits to your child. Over the past 15 years, we have helped newborn babies to eight-year-old school-aged children and all ages in between. It’s never too late to add The Baby Sleep Site® as an extension of your village!
How Do I Get Help For a Sibling?
Many of our families have sleep challenges across multiple children. You are not alone! We have several options for you to add siblings to your account.
For twins or multiples, unlike buying multiple car seats, high chairs, etc., you just have to pay a one-time Twin fee for each additional child before your Personalized Sleep Plan® is created. This beats buying multiple consultation packages!
For siblings, you can opt to receive an Express Sleep Plan® for one child in addition to the Personalized Sleep Plan® for the other, which is already included in your consultation package. We recommend the Personalized Sleep Plan® for the child with more complex sleep problems.
If you’d like a Personalized Sleep Plan® for a sibling (instead of using the Express Sleep Plan®), rather than purchase a separate package, can receive a Personalized Sleep Plan® for the sibling, too, with just one Sibling Add-On package.
For follow-up consultation e-mails, you may use them for any child if you have added sibling coverage. We will often be able to answer all questions using just one e-mail consultation, but sometimes will need to use one for each child. It depends on the severity of the sleep issues being discussed.
To get help for a sibling, please add a sibling option in the shopping cart when you purchase, or add later, by logging into your Helpdesk account, then click on “Purchase Services” and click the “Siblings” tab in order to choose your sibling package.
Who Will Be Writing My Personalized Sleep Plan®?
Service is a top priority at The Baby Sleep Site® and our primary goal is to provide you with a high-quality Personalized Sleep Plan®, sound advice, quick turnaround, compassion, and support. Unlike other sleep consultants out there who go through just a few weeks of research and training, our sleep consultants go through extensive hands-on training for over 300 hours over a 3-6 month training period using our proprietary training program on The Baby Sleep Site® methodologies, philosophies, and processes.
In addition, each sleep consultant works directly with the whole team (including Nicole Johnson, our founder), so we can continually consider different and unique perspectives as well as tap into the various backgrounds we each bring to the table. In our professional experience and opinion, sleep consultants should not work alone. With that in mind, we have made it a point to round out your “village” with sleep consultants who have varied backgrounds including pediatric nutrition and nursing, diet, psychology, family law, Lactation Consultants, Licensed Social Workers and counselors, as well early intervention and special education for families with children with special needs. You don’t just get one sleep consultant, but a well-rounded team at your disposal. Together, we have nearly FOUR decades of experience!
Once you connect with your sleep consultant, you will most likely always have that sleep consultant, except, of course, for those times when "life happens," then another sleep consultant will step in to serve you. You don't have to worry about not receiving a consistent response to your need. As founder and president of The Baby Sleep Site®, I, Nicole Johnson, am the lead sleep consultant and have full faith in my team. All sleep consultants work directly with me to give you the very best service and attention. I'm always available if ever you'd like another set of eyes on your situation. Simply ask! We are here to serve you!
Is My Purchase Secure & Guaranteed?
All purchases on The Baby Sleep Site® are secured by 256-bit encryption and your credit card information is NOT stored on our servers, which means you can feel confident your financial information is always 100% safe. Your purchase also comes with a guarantee! We genuinely want to bring about important changes in your home and want you to feel confident moving forward. We also want you to find a program that allows you to get your child to sleep in a way that fits with your parenting style.
We understand that there is no unique definition of perfection. As such, we can’t always guarantee “perfect” sleepers, but we can guarantee a professional and supportive service. Rest assured, you have a full 30 days from purchase to decide if our service is a good fit for your family. Of course, this doesn’t mean that a family’s sleep journey will definitely be fully complete in 30 days’ time since that depends heavily on a variety of factors, but it gives you a generous amount of time to decide if our support fits your family’s needs. Our goal is to help your family sleep and we do this by developing a supportive village of experts for you to depend on over the long haul.
Because we must account for overhead and our time, and provide the same level of quality service to all families with whom we work, we do have a few rules regarding refunds. Please be sure to read our completefor details regarding refunds.
Do You Work With Families in My Country?
Absolutely! In addition to parents in the United States, we have worked with parents from all over the world including, but not limited to, Canada, United Kingdom, France, China, South Africa, Australia, Thailand, Ireland, and Sweden just to name a few.
What if I Choose the Wrong Package or I Need More Help?
If you are worried about buying the ‘wrong’ package, please don't be. If you ever feel you need something different than your purchase, please reach out to us and we’ll be happy to offer an exchange, upgrade, etc. We’re very flexible and are here to help in the way that works best for you! If you use up your package, or your services expire, you do NOT need to start over and purchase another 'new client' package, either. We have many special add-on packages designed just for returning clients starting at just $59. Sometimes you don’t know what you need until you need it, and please be assured that we’re here to help!
Would you like us to help you select a package based on your specific goals? Please set up a free 15-minute evaluation TODAY!
Do You Work on Weekends?
Yes! We understand that baby sleep questions aren’t limited to Monday through Friday, so neither is our help and support. But to maintain the best work-life balance for your consultant, weekend e-mail replies and phone consultations are limited. Premium Sleep Support Packages WILL receive weekend responses from their sleep consultant – as part of their premium purchase. Typically, with the Premium support, your consultant will answer once per day as needed on the weekend. We each try to give our own families some time on the weekends. We know you understand!
Why do I need a sleep consultant and how can I fit it into my budget?
Hiring a sleep consultant is expanding our ever-shrinking "village" these days. Based on feedback from many happy clients, we would like to share 7 Reasons to Hire a Sleep Consultant by clicking here. Our sleep consulting prices reflect the time and personal attention our consultants spend working with each of our clients as well as the expertise and experience of our consulting team. While it might seem tough to justify spending money on baby sleep support, many parents tell us that they view hiring a sleep consultant as similar to hiring a pediatrician or a doula, or any other baby care expert. What’s more, many families find that "pausing" simple things (like daily takeout coffee or food, bi-monthly manicures, etc.), temporarily, helps them easily pay for their sleep consultations — and that the “sacrifice” is more than worth it when it means peaceful naps and rested nights! Learn more about the cost/benefit here.
Do You Offer Sliding Scale, a Military Discount, or Financial Assistance?
Here at The Baby Sleep Site®, one of the things we enjoy the most about our service is the feeling we get from knowing we have truly helped families have a better quality of life through better sleep for the entire family. We have been very fortunate to work with so many wonderful families over this past 15 years and look forward to continuing to do so for many years to come.
We support our military and we thank you for your service! If you are a military family, please reach out to us via e-mail (either before or after your purchase) to learn about our military discounts.
It is also one of our core values to be able to give something back to the community and ensure our support is available to any family in need of it. With this in mind, we do offer The Baby Sleep Site® Assistance Program which includes options to apply for a reduced fee Express Sleep Plan®. To learn more and how to apply, please visit The Baby Sleep Site® Assistance Program page.
Will Insurance Cover Sleep Consultation Services?
At this time, our sleep consulting services are generally not covered by traditional health insurance providers as many consider baby sleep consulting an alternative or medically unnecessary therapy. Please contact your provider to find out what your specific policy covers. The good news is if you have an FSA or HSA, our services are likely reimbursable or covered outright!
Before you purchase our services, contact your FSA/HSA administrator to verify if our services will be covered, if you need pre-approval, or if any special paperwork is necessary. If you are required to have a letter of medical necessity from your pediatrician, give them a call and ask how you can get this. Services may be covered under these categories: “Newborn Care” or “Health Institute Fee.”
With an FSA, you may have to pre-pay for your sleep training program and submit a receipt for reimbursement. So just ask us for a detailed receipt and submit it to your FSA administrator.
If you have an HSA debit card, you can simply use your HSA debit card to pay for sleep consulting services.
We look forward to hearing from you and seeing you in our Helpdesk!