Your Client Relations Team
Frequently Asked Questions
Hello and welcome! Please check below to see if your question has been answered. If not, please use one of the options below to contact us directly. We always enjoy talking to families!
In a hurry? We offer expedited processing for a one-time non-refundable fee of $39. Please log in to your Helpdesk account and click “Purchase Services” to pay for expedited processing or contact us once you purchase a package and we will be happy to help!
|History Submitted By 5pm EST On…||Estimated Delivery Date|
|Monday||Wednesday or Thursday|
|Tuesday||Thursday or Friday|
|Wednesday||Friday or Monday|
|Thursday||Monday or Tuesday|
|Friday||Tuesday or Wednesday|
|Saturday||Tuesday or Wednesday|
|Sunday||Tuesday or Wednesday|
Please contact Client Relations if you believe it has been longer than 5 business days since you completed your sleep history.
Question not answered? We’re here to help you! Please contact us in any of the following ways:
7385 N. State Route 3 #127
Westerville, OH 43082